Frequently asked questions
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Tracking Orders

Complete the following steps to track your order:


   → Log into My Account which is at the top of the Home Page

   


   → Click on "Order History" 

       where you can see all your orders and current status of each ordered item 

   


   The following pictures are different current status of each ordered item: 



   *Order that has been canceled:

   


  * Order that is waiting for payment:

   



   *Order that is processing:

   


  * Order that has been shipped:

   


   *Finished order: 

  



   → You can also click "Track Order Details" to view

 



  → If you need further information, please click here to Contact Us


Note that:

       Due to the circumstances surrounding COVID-19, some delays in shipping may occur.

       If your order is delayed, we will update you.