Please contact [email protected] before returning any item. Each item is covered by a 30-day return period from its actual delivery date. Returns sent without authorization, or sent to the website address or the original shipping-label address, may not be accepted.
Return Time Limits
Within 7 days of delivery
Within 30 days of delivery
Return & Replacement Situations
Shipping Damage
If your item arrives damaged, please contact us within 7 days of delivery.
Please provide
Possible solutions
Important
Incorrect Item Received
If you receive the wrong item, please contact us within 7 days of delivery.
Please provide
Possible solutions
Customer cost: 0
Important
Missing Parts or Items
If parts or items are missing, please contact us within 7 days of delivery.
Please provide
If parts are missing, please also provide:
Possible solutions
Customer cost: 0
Delivery Failure Due to Incorrect Address or Missed Appointment
If delivery fails because of an incorrect or incomplete address, missed appointment, or failed carrier contact, the parcel may be returned to our warehouse.
After return, we can help with
Reshipment to a corrected address
Refund after inspection
Please note
Customer cost
Change of Mind / Non-Quality-Related Return
If you want to return an item for non-quality-related reasons, please contact us within 30 days of delivery.
Return conditions
After inspection
Customer cost
Return shipping cost
Any loss in value caused by handling beyond normal inspection
Not eligible for return
Important
Refund Processing
Approved refunds are usually processed within 2–4 business days through the original payment method. Actual posting time depends on the payment provider or card issuer.
Late Requests
If you contact us after the standard deadline, available solutions may be more limited. However, we will still do our best to help depending on the situation.
At RUNNUP, customers should be able to shop for furniture with confidence and focus on how each product fits their space. Protecting personal information is an important part of that experience. For this reason, we use secure technologies and recognized payment safeguards to support safe, transparent, and dependable transactions.
Secure Encryption Protection
SSL Security: When you enter information on our website, that data is transmitted through Secure Sockets Layer (SSL) encryption. This technology helps create a protected connection between your browser and our systems, reducing the risk of unauthorized access to payment details and personal information.
Trusted Checkout Methods
Accepted Payment Channels: We support reputable payment methods so customers can choose the option they trust most.
Card Payments: Available card options include Visa, Mastercard, and American Express.
Express Payment Options: PayPal, Apple Pay, and Google Pay are also supported for fast and encrypted checkout.
Order Monitoring and Fraud Control
Security Screening: Our systems review transactions for signs of suspicious or unusual activity.
Additional Verification: If an order requires further review, our team may contact the customer before processing so that an added human check is included.
Privacy Commitment
Responsible Data Use: RUNNUP does not sell customer personal information to third parties.
Limited Collection Principle: We collect only the information reasonably needed to complete orders, provide support, and maintain service quality.
If you have questions about account or order security, please contact us through Live chat or email us at [email protected].
This chenille upholstered seating collection is designed for shoppers who want a soft, lounge-forward sofa with a bold, low-profile look. The fixed design, square arms, and generously cushioned silhouette create a relaxed feel that works well in living rooms, media spaces, and open seating areas. Multiple width options make it easier to choose the right fit, from a 71" loveseat for smaller layouts to extra large sofas for spacious rooms. Cushion fill options let you choose between high-density foam or a latex and foam blend based on your preferred seat feel. Solid wood legs add a grounded finishing detail, while the deep, sculpted seat style gives the collection its distinctive statement-making presence.
Metal File Cabinet Collection with Lockable Storage, Multiple Drawer and Door Configurations, Modular Office Organization Options
Sofa Table with Rock Beam Top and Metal Base, Narrow Console Design for Entryway and Living Spaces
Adjustable Height Mobile Laptop Stand with Casters, Wood-Top Free-Standing Desk for Bedside, Sofa, or Small-Space Home Office Use
Wood storage cabinet with doors, drawers, and open shelving for office organization and display, available in multiple widths and door configurations
Modern faux marble sofa table with metal base, narrow console table for behind sofa or entryway, available in multiple widths and frame finishes
Modern sofa table with rock beam top and metal base, narrow console table for behind couch, entryway, or hallway in multiple size options
Modern sofa table with rock beam top and sculptural metal base, narrow profile console table for behind sofa, entryway, or hallway placement
Steel Employee Locker with Key Lock, Tall Freestanding Storage Cabinet for Staff Rooms, Offices, Break Rooms, and Workplace Personal Item Organization
Light wood kitchen storage cabinet with door style and shelf options for countertop, pantry, or dining room organization
Narrow sofa table with drawers and shelves, wood-look console table for behind couch, entryway, or living room storage
