Frequently asked questions
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Shipping Info

 

Delivery time:

Your order is of great significance to us. That is why we are committed to providing fast, safe, and reliable delivery services for all our products.

All our orders must be processed before shipping, so the TOTAL delivery time is divided into two parts: processing time and shipping time.


Processing time: 7-10 business days


Note:

The processing time of the product is calculated from the time you verify the order, and then the order is placed in the processing procedures.

Product processing time or product delivery time may be due to delays in order verification, holidays, or insufficient inventory.

China’s main holidays include Chinese New Year (usually in February), Labor Day (May 1), and China National Day (October 1).

Some of our products are out of stock and need to be customized. The time is about 7-10 days. If the production time is more than 10 days, we will confirm it with our customers through e-mails



Shipping time: varies according to different shipping method or countries, please refer to the following table:



Note:

For countries that require customs duty, customs policies differ from country to country. Once the package reaches the destination country, the consignee should pay any customs duties or import taxes that may occur.

Within 1-2 business days after successfully sending the order, we will send you an email to provide you with the tracking number of the order.

For US territories, please leave a note when placing an order. For example, if your address is in Guam, Puerto Rico, you can state Puerto Rico in the Country section.


Shipping fees:

The price of our products will vary according to the level of service you need (standard shipping and ocean shipping), the type and quantity of items, the total weight of the order, and the warehouse you choose.

 

Note:

Make sure the correct shipping country is selected on the Address Book page.

Choose a shipping method on the Purchase page

 

The shipping information may be updated. The final interpretation right belongs to runnup.com. You can contact us for more shipping details.