RUNNUP provides this Privacy and Security Notice to explain what information we collect, when and why we collect it, how we use and protect it, how it may be shared, and what choices you have regarding that collection and use. Accessing or using the Sites means you accept the terms of this notice. If you do not agree with the terms described here, please do not use the Sites.
1.1 Information We Collect
We may collect the following categories of information:
· Your name
· Your billing address and delivery address
· Your e-mail address
· Your telephone or mobile number
· Your credit or debit card number
· Details about how you use the Sites
· Your purchase, return, and exchange information
1.2 How We Use Collected Information
We use the information we collect for the purposes listed below:
· Processing and managing purchases, orders, payments, returns, exchanges, information requests, and other service needs.
· Providing services you ask us to provide.
· Running sweepstakes and contests.
· Supporting marketing activities.
· Sending coupons, mobile coupons, newsletters, receipt messages, e-mails, and mobile messages.
· Sending marketing messages and other updates about products, services, and promotions.
· Managing promotions.
· Supporting internal operations, such as improving the Sites, the mobile experience, and marketing efforts; conducting research and analysis, including surveys and focus groups; and carrying out other business activities as needed or as otherwise described in this policy.
· Helping prevent fraud, including theft and fraudulent transactions, and protecting our customers and business.
· Meeting legal obligations, including assisting law enforcement and responding to subpoenas.
1.3 How We Protect Collected Information
Security Methods
We use technical, administrative, physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. Where personal and sensitive information is collected, the Sites use Transport Layer Security (TLS). SSL encrypts your credit card number, name, and address so that only we are able to decode the information.
E-mail Security
E-mail may not be encrypted and is not considered a secure way to transmit credit card information. “Phishing” is a scam designed to obtain your information. If you receive an e-mail that appears to come from us and asks for certain information, do not reply. While we may ask for your name, we will never ask for your password, credit card information, or similar information by e-mail.
Information About Children
We recognize the importance of protecting children’s privacy. We are committed to doing so and fully comply with the Children’s Online Privacy Protection Act (COPPA). We will never knowingly request or collect personal information from anyone under 16 years of age without prior verifiable parental consent. If we become aware that a person under 16 has submitted information to us for any purpose without prior verifiable parental consent, we will delete that information from our files.
Additional Security
We encourage customers to review their accounts carefully and report unexpected activity immediately to us and to the issuing bank or credit card company.
We also ask customers to help protect online account information by taking the following steps:
· Install the latest security updates and anti-virus software to help prevent malware and viruses.
· Reset your e-mail account passwords frequently.
· Use complex passwords or passphrases.
· Do not reuse the same password on more than one website.
· Do not share your password with others.
· Sign out or log off website sessions so that they cannot be accessed by another user on the same computer, especially on a public computer or terminal.
1.4 Disclosure of Personal Data
General Policy
We do not sell or rent personally identifiable customer information to third parties. However, in the limited circumstances described below, we may share information with third parties.
The RUNNUP Family
We share information we collect with the RUNNUP family, including subsidiaries and affiliates. The RUNNUP family may use this information to offer products and services that may be of interest to you.
Service Providers
We may share information with companies that provide support services to us, such as printing, e-mail, mobile marketing, logistics, or data enhancement services, or with companies that help market our products and services. These companies may require information about you to perform their functions, but they are not authorized to use the information we share for any other purpose. We have also partnered with Klarna to provide payment options at checkout, and more information about Klarna installment payment services is available through the relevant service information.
Legal Requirements
We may disclose information you provide when we believe disclosure is appropriate to comply with the law, including national security or law enforcement requirements; to enforce or apply applicable terms and conditions and other agreements; or to protect the rights, property, or safety of our company, our customers, or others.
When You Direct Us
We may share your information when you request that we do so or otherwise direct us to do so.
Business Transfers
If some or all of our business assets are sold or transferred, the related customer information generally would be transferred as well. We may also retain a copy of that customer information.
International Data Transfers
Where personal information is transferred across borders, we rely on legally recognized legal bases and transfer mechanisms to ensure that such transfers are carried out lawfully.
Consent applies where you have provided your consent.
Contract applies where processing is necessary for the performance of a contract with you, such as processing an online payment or delivering a purchased product.
Legitimate interests apply in the circumstances described in this Privacy Policy.
We take reasonable steps to keep personal data accurate, complete, and up to date.
You have the right to access, correct, or delete the personal data we collect.
You may also restrict or object to the further processing of your personal data at any time.
In addition, you may request to receive your personal data in a structured and commonly used format.
If you have concerns about how we process your personal data, you may lodge a complaint with the competent data protection authority.
1.5 Your Rights
To protect the privacy and security of your personal data, we may ask you for information that allows us to verify your identity and your right to access the data, and to locate the personal data we maintain.
Applicable laws or regulatory requirements may also permit or require us to refuse to provide or delete some or all of the personal data we maintain.
To exercise your rights, please contact us at [email protected].We will reply within a reasonable timeframe and, in all cases, within 30 days.
1.6 Privacy Policy Scope
Promotional E-mail
If you do not want to receive promotional e-mails from us, you may use the opt-out link included in each promotional e-mail. It may take up to 10 business days before promotional e-mails stop.
Important Notices and Transactional E-mail
We may occasionally send non-commercial electronic messages containing important information about us or the Sites. We also regularly send order confirmations, order updates, and “leave a review” e-mails after an order has been submitted.
1.7 Changes to This Privacy Statement
Mobile
We may send mobile coupons and text messages to customers who have affirmatively requested such information through an opt-in process. Customers may opt out of a specific mobile messaging campaign.
1.8 Cookies
RUNNUP Cookies
Your browser help function should explain how to set your computer to accept all cookies, notify you when a cookie is issued, or refuse cookies at any time. If your computer is set not to receive cookies at any time, certain personalized services may not be provided, and you may not be able to use all Site features fully.
Online Advertising
We participate in the Adobe Marketing Cloud Device Cooperative to better understand how you use certain websites and apps across the devices you use and to deliver tailored promotions. You may refer to the relevant Adobe information to learn more and manage your preferences.
Scope of the Policy
This Privacy Policy applies to all current and former customer information collected by us or provided to us. The Sites may include links to other websites. If you visit one of those sites, you may want to review that site’s privacy policy. You also may have reached our website through a link or banner advertisement on another site. In that case, the referring site may collect information from people who click the banner or link, and you may wish to review that site’s privacy practices as well.
Future Changes
We may periodically update this privacy statement to reflect new technologies, industry practices, regulatory requirements, or other reasons. Most changes are expected to be minor, and non-material changes will take effect immediately once the updated statement is posted. In some cases, changes may be more significant, and if that occurs, we will first provide more prominent notice. Continued use of our products and services after the revised privacy statement becomes effective means you accept the revised statement.
If you do not agree, please stop using our products or services and contact us at [email protected] to close any account you may have created.
Cookie Statement
Cookies are small pieces of text used to store information in web browsers. They are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use similar technologies, including information stored on your browser or device, identifiers associated with your device, and other software. In this cookie statement, all such technologies are referred to as “cookies.”
How Cookies Help
We use cookies to provide, protect, and improve our products and services. This includes personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. The specific cookies used may vary based on the websites and services you use.
Essential cookies: Strictly necessary for our websites and services and for essential functions such as shopping cart or live chat functionality. If disabled, we may not be able to fulfill your request.
Performance and functionality cookies: Collect information about how you use our websites and services and remember choices made while browsing. This helps us optimize the websites and improve usability and does not personally identify you. Disabling these cookies may affect certain features and reduce the support or information we can provide.
Analytics and customization cookies: Collect information in aggregate form to help us understand website and service usage, evaluate marketing effectiveness, and customize our websites. Disabling these cookies may affect certain features and reduce the support or information we can provide.
Advertising cookies: Collect information about browsing or shopping history to make advertising messages more relevant to you. They may prevent repeated display of the same advertisement, ensure advertisements are displayed properly, and sometimes select advertisements based on your interests. We may share this information with third parties to help create and deliver personalized advertising. Disabling these cookies may affect certain features and reduce the support or information we can provide.
Social networking cookies: Allow you to share pages and content through third-party social networking and other websites and may also be used for advertising purposes.
Third-party cookies: You may encounter cookies placed by third parties on our websites. For example, our e-commerce vendor may use cookies and similar technologies when you purchase products online. We may also allow third parties to place cookies on our websites to track online activity across third-party sites or services and to send targeted advertisements, including remarketing of products and services viewed on our websites and on third-party websites.
Browser choices: Your browser or device may offer settings that let you choose whether cookies are set and allow you to delete them. If you do not change your browser settings and continue to use our website, we will assume that you consent to our use of cookies and to their continued download onto your device. If you disable cookies through your browser settings, our Website and its features may not work in the same way or provide the same personalized experience.
Do Not Track: Some browsers can send “Do Not Track” signals. We do not process or respond to those signals. Instead, we follow the standards described in this Privacy Policy.
