Frequently asked questions
Terms & Conditions

Thank you for visiting We provide services to you based on the following terms and conditions. By accessing this website, you consent to the following terms and conditions. If you do not consent to these terms, you may not be able to access this website. 

The Site is operated by We reserve the right to revise these terms at any time. Therefore, we recommend you to check these terms periodically. Unless required by law, changes will not apply to any orders we accept. Please note that if you violate any of these terms, your visit may be canceled and access to this website may be prohibited permanently. If you access this website after we have posted changes to these terms, whether or not have you actually viewed the changes, such access constitutes your acceptance of the changes. If these terms are updated, we will not specifically notify you but we will notify the date when these terms were last updated at the bottom of this page.


Click here to view our Privacy Policy. You can check the Privacy Policy we create about our collection, protection and use of the information we collect when you access the Site.



All materials such as the information, data, software, photos, charts and videos that the Site contains are protected by copyrights, trademarks, trade secrets, and other international copyright laws existing now or hereinafter developed. All content included on this Site is the property of or its content suppliers. To modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from or adaptations of, or in any way exploit any of the content, in whole or in part are forbidden. If no specific restrictions are displayed, you can copy parts of the content only when the copy is for your personal use, and you retain all the claims contained in the content, such as all the copyright notices or other claims.

Besides under the provision of the previous sentence, the fair use privilege stipulated in the US Copyright Law, your legal rights to “fair dealing” under the European Copyright Law or your legal rights under any other similar copyright law, you cannot upload, publish, copy or distribute content protected by copyright or other proprietary rights without the permission of the owner of the copyright or other proprietary rights.

Except for the following circumstances:

(a) to the extent expressly permitted by these terms;

(b) with our prior written permission or the third-party’s prior written permission. The third-party may own the trademark or copyright of the information displayed on this website;

any content contained on this Site cannot be interpreted as implied, estoppel or other ways to use this website or any information displayed on this website (through the use of frames, deep links or other methods).


Your Account

If you access this website, you are responsible for keeping the information submitted through the "Your Account" function and the corresponding password confidential and restricting access to the computer. You agree to be responsible for all activities that occur under the "Your Account" function or password. We reserve the right to refuse service, terminate your account, and delete or edit the content you submitted in the "Your Account" area of this website.


Usage By Minors

Our website is not for minors, usually people under 18 years of age, depending on where you live.

We cannot prohibit minors from accessing this website, therefore, parents or guardians are relied on to supervise minors to decide which materials are befitting for viewing or purchasing. By registering on this site, buying products from us or providing us with any information, you indicate to us that the information you provide to us is accurate, true and valid. You acknowledge that you are legally permitted to enter into binding contracts (over 18 in most jurisdictions), or if you are within the legally agreed age, you have obtained explicit permission from your parent or guardian.


Site Access

Without our prior express written consent, you are prohibited from downloading (except for page caching) or modifying this website or any part containing the following: resale or commercial use of this website or its contents; collection and use of any product list, description or price; use or adaptation of any website or its contents; profit by downloading or copying any account information; data mining, screen capture, any use of similar data collection and extraction tools. Without our prior express written consent, you may not copy, sell, resell, access, or use this website or any part of this website for any commercial purpose. You cannot use meta tags with our name or trademark or any other "hidden text".


Reviews, Comments, Communications, and Other User Content

We allow users to submit and share comments on the Site. Users are allowed to publish feedback, suggestions, reviews, questions, comments, and other content on our website. We suggest you write your content in English. If you post content, the content you publish cannot be inaccurate, misleading, illegal, obscene, threatening, and defamatory.

In your content, you must not write any thing that violate privacy and intellectual property rights; you are not allowed to harm or damage third parties in any way. Any content consisting of or containing software viruses, political propaganda, business solicitations, chain letters, mass mails, or any form of spam is prohibited.

You may not use a wrong e-mail address, have impersonation of any person or entity, or provide us with misleading information of such content in other ways. The content you post must not harm, harass, degrade, or intimidate any individuals or groups, based on religion, gender, sexual orientation, race, ethnicity, age, or disability. We reserve the right to delete such content or to edit it.


By submitting content, you guarantee

(a) You are the owner and authorship of the content

(b) You are at least 18 years old ( in most jurisdictions) or if you are under 18 years old, you are at least 16 years old and you have got a submission that is under the supervision of a parent or a legal guardian who agrees to be bound by this agreement

(c) The use of any content you provide will not violate any of the terms of this agreement and will not cause harm to any individual or entity.

For all content you post, upload or otherwise provide to, you grant, its affiliates and related entities a worldwide, royalty-free, permanent, irrevocable, non-exclusive right and fully sub-licensable license to use, copy, reproduce, distribute, publish, publicly perform, publicly display, modify, adapt, translate, archive, store and create from such content, in any form, format, or any kind of medium existing now or hereinafter developed.

Under the validity of the previous sentence, you give authorization to

(a) to share the content among all websites, advertisements, media affiliated with

(a) to have the content included in a searchable format accessible to network users

(c) to place advertisements close to such content, and to use your name, likeness and any other information in connection with its use of the material you provide.

You waive all moral rights to any content provided to You also grant the right to use any materials, information, ideas, concepts, technical knowledge or technology you provide us in any communication, for any purpose including but not limited to commercial purposes, and development, manufacturing, and marketing commercial products. You grant all rights in this paragraph without providing you with any other compensation.


You grant and the sub-licensees the right to use the name you submitted in connection with such content. You declare and guarantee:

(a) You own or control all rights to the content posted

(b) The content is accurate;

(c) Using the content you provide will not violate this policy and will not cause harm to any individual or entity;

(d) You will compensate us for all claims arising from the content you provide.


When posting or sharing, do not post or share content that contains your (or other people’s) full names or other confidential or identifiable information.

Regarding the sharing of personal information, the consequences are at your own risk. does not assume any responsibility for damage or injury caused by your choice to share personal information. Any content you upload to our website (except payment information) will be viewed by your team members.


You are responsible for your data and usage fees.


About Our Prices

The price of a product listed on our website is higher than the actual price (usually indicated by a strikethrough). The higher price represents the retail price suggested by the manufacturer or supplier. Under the circumstance of lacking the price recommended by the manufacturer or supplier, this price represents the highest price we have sold at some point in the past.


Although's makes utmost efforts to provide accurate product and price information, price or printing errors might occur. can only confirm the price of any item after ordering. If the price of the listed product is incorrect, or the information provided is incorrect due to the incorrect price or product information, has the right to unilaterally decide to contact you for instructions or cancellation of the order. Prices and supply are subject to change without notice. The stated price remains valid for the period of validity. In addition, if the specifications, quantity, designs, or delivery schedules are changed, the price will be subject to change without notice. Due to material, supply, labor, clerical error, changes in foreign or domestic regulations, prices may also change.


Order Acceptance

For your convenience, you will be charged when ordering. Within the specified time on the product specific page or within the time in the Shipping Information section of the website, your order will be shipped. If your order cannot be mailed within 24 hours, your funds will be used as a product deposit before mailing it.


Note that we may not be able to accept all orders and some orders may be canceled. We reserve the right to reject or cancel any order for any reason at our own discretion.

Note that the following situations may cause your order to be canceled:

(a) The limit on the quantity that can be purchased

(b) Inaccuracies or errors in product or price information,

(c) Problems discovered by our Credit and Fraud Prevention Department.


Before accepting any order, additional verification or information may be needed. We will contact you if any part of your order is canceled, or if additional information is required to accept your order.


Product Descriptions

Product descriptions or other contents of this website cannot always be precisely accurate, complete, reliable, or up-to-date. You can return the brand new product you purchased from us if you find it not consistent with the description.

Although inaccuracies occur from time to time, we have always tried to provide customers with product information as accurately as possible. In addition, we also do our best to present the color and appearance of products on the website as accurately as possible. Note that we cannot guarantee the complete accuracy of the color or finished we display on the Site since the actual color you see depends on how the screen display is.


Disclaimer and Limitation of Liability assures international customers that when purchasing products as our consumers, all products you purchase from are of satisfactory quality and are suitable for all catalogs that usually provide and sell such products.

The instructions or examples will be followed. For any loss caused by any order from any international customer,'s liability is strictly limited to the purchase price of the product you purchased and any foreseeable loss caused by the violation of this clause. It is foreseen that both parties can reasonably predict the loss when we accept your order.

Note that excessive inventories are not responsible for indirect losses. Indirect losses are the side effects of major losses or damages. Such unpredictable losses including but not limited to:

(a) Income losses

(b) Commercial losses

(c) Profit or contract losses

(d) Expected recoverable losses

(e) Waste of management or office time, whether due to infringement (including negligence), breach of contract, or other reasons.


Risk Disclosure Statement

Most materials of all the lighting products on our website are glass, acrylic, iron, bronze, and other metal materials. A small percentage of customers may not be suitable for the materials of the lighting products because of sensitive skin and other health problems.


Installation of lights must be performed by a licensed or certified electrician or a qualified professional following applicable local codes and ordinances. Improper installation may cause serious injury or death to users, installers, or other persons due to electric shock. In addition, improper installation may cause damage to customers' property. Over time, if some accessories are found damaged or dropped, the lighting equipment will become old, please replace and maintain them in time to avoid risk.

Given the above situations, before you place an order, please consult a professional to ensure that your skin and health are in good condition and are suitable for any lighting products you choose. After receiving the product, please pay attention to the sharp parts and keep them away from children to avoid harm to them.


Please read carefully about the product risks above. If you have any questions, please contact our customer service team.


Once the transaction is completed, it will be identified that you have clearly learned about the product risks. Different products involve different levels of risk, please consider carefully before buying. All products on the website have passed the international quality inspection, but the possibility that the products pose a risk to a small number of people cannot be ruled out.