Please contact [email protected] before returning any item. Each item is covered by a 30-day return period from its actual delivery date. Returns sent without authorization, or sent to the website address or the original shipping-label address, may not be accepted.
Return Time Limits
Within 7 days of delivery
Within 30 days of delivery
Return & Replacement Situations
Shipping Damage
If your item arrives damaged, please contact us within 7 days of delivery.
Please provide
Possible solutions
Important
Incorrect Item Received
If you receive the wrong item, please contact us within 7 days of delivery.
Please provide
Possible solutions
Customer cost: 0
Important
Missing Parts or Items
If parts or items are missing, please contact us within 7 days of delivery.
Please provide
If parts are missing, please also provide:
Possible solutions
Customer cost: 0
Delivery Failure Due to Incorrect Address or Missed Appointment
If delivery fails because of an incorrect or incomplete address, missed appointment, or failed carrier contact, the parcel may be returned to our warehouse.
After return, we can help with
Reshipment to a corrected address
Refund after inspection
Please note
Customer cost
Change of Mind / Non-Quality-Related Return
If you want to return an item for non-quality-related reasons, please contact us within 30 days of delivery.
Return conditions
After inspection
Customer cost
Return shipping cost
Any loss in value caused by handling beyond normal inspection
Not eligible for return
Important
Refund Processing
Approved refunds are usually processed within 2–4 business days through the original payment method. Actual posting time depends on the payment provider or card issuer.
Late Requests
If you contact us after the standard deadline, available solutions may be more limited. However, we will still do our best to help depending on the situation.
At RUNNUP, customers should be able to shop for furniture with confidence and focus on how each product fits their space. Protecting personal information is an important part of that experience. For this reason, we use secure technologies and recognized payment safeguards to support safe, transparent, and dependable transactions.
Secure Encryption Protection
SSL Security: When you enter information on our website, that data is transmitted through Secure Sockets Layer (SSL) encryption. This technology helps create a protected connection between your browser and our systems, reducing the risk of unauthorized access to payment details and personal information.
Trusted Checkout Methods
Accepted Payment Channels: We support reputable payment methods so customers can choose the option they trust most.
Card Payments: Available card options include Visa, Mastercard, and American Express.
Express Payment Options: PayPal, Apple Pay, and Google Pay are also supported for fast and encrypted checkout.
Order Monitoring and Fraud Control
Security Screening: Our systems review transactions for signs of suspicious or unusual activity.
Additional Verification: If an order requires further review, our team may contact the customer before processing so that an added human check is included.
Privacy Commitment
Responsible Data Use: RUNNUP does not sell customer personal information to third parties.
Limited Collection Principle: We collect only the information reasonably needed to complete orders, provide support, and maintain service quality.
If you have questions about account or order security, please contact us through Live chat or email us at [email protected].
This outdoor bench collection combines a Metal frame with Wood seating for a clear material contrast and a practical place to sit. Available widths include 47"W, 59"W, 71"W, 79"W, and 87"W, so you can compare the bench with the planned wall, patio, entry, or garden footprint. Amber Wood and Multicolor finishes offer different visual directions across the options. Backless versions keep the profile open, while With Back versions add a defined back for a different seating layout. Measure the intended placement area, doorway path, and nearby furniture before choosing a width. Leave enough room around the bench for walking and normal use. The Metal frame and Wood seating remain consistent across the group, while finish, width, and back style identify each option. Choose the configuration that matches the space and seating plan.
Backless Metal Bench Collection in Eight Finishes and Six Widths for Entryway or Dining Seating
Wood Backless Low Table Collection for Floor Seating, Tea Service, Coffee Table Use, and Casual Living Room Placement
Freestanding Park Bench Collection with Metal Frames, Backrest and Backless Options in 47", 59" and 71" Sizes
Modern Rectangular Conference Room Table with Power Modules and Cable Management, Fixed Height Office Meeting Table in Multiple Sizes
Sherpa Cube Footstool with Removable Cover, Dice Accent Ottoman for Living Room, Bedroom, or Playroom, Available in 8" and 11" Sizes
Solid Wood Footstool with Square Seat, Compact Wooden Footrest Stool for Bedroom, Entryway, Kitchen, and Everyday Small Space Use
Tufted Fabric Footstool with Wood Legs, Small Square Ottoman Seat or Footrest for Living Room, Bedroom, Vanity, Available in 11" and 14" Heights
Faux Leather Footstool Ottoman with Tufted Top, Round or Square Accent Seat for Living Room, Bedroom, Vanity, or Small Space Use
Plastic Footstool with Round Seat and Carry Hole, Stackable Utility Stool for Bathroom, Kitchen, Kids' Spaces and Everyday Household Use
Tufted Faux Leather Footstool with Rounded Rectangular Top, Four Tapered Legs and Six Color Options
